Returns & Exchanges
At SELECT EYEWEAR, we want you to be completely satisfied with your frames, which is why we offer a 30-day hassle-free return policy on all non-prescription items. Please ensure your eyewear is returned in its original packaging with all protective films and accessories intact.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
- 2.Prepare Your Package
Securely pack the eyewear in the original hard case and box, ensuring the cleaning cloth and authenticity cards are included to avoid restocking fees.
- 3.Affix Shipping Label
Apply the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the frames, your refund or exchange will be processed within 5-7 business days to your original payment method.
